TERMS & CONDITIONS

 

All new clients for chemical services are required to have a consultation & allergy alert test at least 48 hours prior to their appointment.

 

We regret that due to Health & safety regulations, colour services  are not suitable for clients under 16 and you must be 18 or over to use the UV sunshower.

 

Abooking fee may  be requested for longer appointments.  Please give a minimum of 24 hours notice for cancellations to avoid losing your booking fee.  A surcharge may be applied for missed appointments or cancellations with less than 24 hour notice.  

 

If your desired appointment time is not available, we operate a waiting list and can contact you if slots become free due to a cancellation.

 

If you require an appointment outside our normal opening hours, please ask and we will do our best to accomodate your needs.

 

Personalised Packages are available for bridal & birthday pamper parties for children.  Enquire at reception for details.

 

Gift vouchers & Tanning packages are valid for 12 months from date of purchase unless stated otherwise.

 

Services are non-refundable.  In the event that you are dissatisfied, please contact the salon within 7 days via e-mail, providing details of the service you received  and we will endeavour to resolve the issue in a mutually agreeable timeframe.