TERMS & CONDITIONS

 

All new clients for chemical services are required to have a consultation & skin sensitivity test 48 hours prior to their appointment.

 

We regret that due to Health & safety regulations, chemical services  are not suitable for clients under 16 and you must be 18 or over to use the UV sunshower.

 

Please give a minimum of 24 hours notice for cancellations.  A surcharge may be applied for missed appointments or cancellations with less than 24 hour notice.

 

If your desired appointment time is not available, we operate a waiting list and can contact you if slots become free due to a cancellation.

 

If you require an appointment outside our normal opening hours, please ask and we will do our best to accomodate your needs.

 

Personalised Packages are available for bridal & birthday pamper parties for children.  Enquire at reception for details.

 

Gift vouchers & Tanning packages are valid for 12 months from date of purchase unless stated otherwise.

 

Services are non-refundable.  In the event that you are dissatisfied, please contact the salon within 5 days via e-mail, providing details of the service you received  and we will endeavour to resolve the issue in a mutually agreeable timeframe.